Purchased your music but cannot find it?
Follow these steps one at a time.
This help applies to all digital music purchases from BrimCo Records LLC, including single songs and complete albums.
FIRST — DOWNLOAD YOUR PURCHASE
Buying the music does not automatically save it to your phone.
IPHONE OR IPAD
If the song is missing, return to Browse and check On My iPhone—or On My iPad—then Downloads.
You can also search in Files using part of the song title.
ANDROID PHONE OR TABLET
If you used Chrome, you can also open Chrome, tap the three-dot menu, then Downloads.
SAMSUNG GALAXY
If needed, check My Files → Internal storage → Download.
THE BLUE DROPBOX BUTTON
Dropbox is optional. The blue button saves files to your own Dropbox account.
Use the regular Download button to save directly to your phone or computer. You do not need Dropbox for this.
ABOUT YOUR COMPLETE WORSHIP ALBUM
The Arrival Of The Mezzenger includes 12 WAV songs and 13 artwork files. Your one album purchase gives you access to all 25 files.
STILL NEED HELP?
Check that your download finished and that your phone has enough storage space.
Use the Contact Us page on this website.
Tell us your order number, phone type, and what happened.
If an error message appears, include its wording.
Please ask for help before purchasing the same music again.
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